We are committed to protecting your privacy. We recommend that you read our privacy policy which will help you understand how and for what purposes waka-mono.com collects and uses your personal data.

For further information on our privacy policy, please contact us at privacy@waka-mono.com, or at TORA Ecological Products Ltd at Kemankes Mah. Rıhtım Cad. No:53 C-12, 34425, Beyoglu, Istanbul, Turkey.

 

1. Information we collect

We collect information from you when you register on our site and when you purchase from us. We use your personal information to:

-  process your orders

-  contact you if there are any queries in relation to your orders

-  for statistical purposes to improve this website and its services to you

-  to administer this website

   -  when creating a wish list, we process your personal data in order to customise our services

-  if you agree, to tell you about products or special offers that we think may be of interest to you.

 

2. How we collect your data

When you are using waka-mono.com, some personal data might be collected automatically ( through "cookies"), for example, when we automatically collect users' IP addresses and other information regarding the users' data traffic or the users' preferences in the choice of services provided on this web site and of the products purchased through the provided services. This information and data are then processed  in a collective and anonymous way for commercial purposes in order to optimize the services provided on waka-mono.com for the needs and preferences of the web site's users. In other circumstances, "Provider" directly collects personal data and information from its users when they register online with waka-mono.com or when they send purchase orders of products sold on the web site in order to finalise e-commerce transactions. Provider will process such data only for the purposes and within the limits of what is stated in this section regarding data collection and may be disclosed to third parties only for the puposes related to providing the services requested by the user.

 

3. Who do we share it with

waka-mono.com is designed in such a way that the use of your personal data will be kept to a minimum and will not exceed the purposes for which your personal data was collected. 

We may need to share your information with third parties, e.g. delivery companies or credit card companies, in relation to your order or because we are required to do so by law. We will not provide your personal information to any third party for mailing or marketing purposes.

We are committed to ensuring that all of your personal information is kept private so we provide security for all purchases you make online.

Moreover, your data may be disclosed to the police or to judicial authorities, according to law and upon a formal request by such entities, for example in the event "Provider"  needs to prevent fraud on waka-mono.com

 

4. Where and for how long will your data be saved

Your data will in general be saved and processed by the "Provider" in Turkey.

TORA, the " Provider"  controls the use of www.waka-mono.com users' personal data; "Provider" autonomously determines the purposes and means of processing personal data and the intruments used, including those for security measures. Due to organizational and operational purposes only, we have appointed certain entities that will also process personal data belonging to waka-mono.com's users for purposes strictly connected to the performance of servces on waka-mono.com, including sale of products.

The above mentioned processors have been chosen by the "Provider"  because of their experience in processing personal data and they provide sufficient guarantees regarding compliance with data processing laws (including the technical security measures governing the processing to be carried out). In processing the personal data of waka-mono.com' s users, the processors shall act onlu on instructions from the "Provider". We regularly check our processors comly with our instructions and they continue to provide sufficient guarantees regarding their full compliance with the provisions on personal data processing.

Please contact our Customer Care or send us an e-mail at privacy@waka-mono.com in order to receive a full list of data processors. 

Your data will only be stored for as long as its required to ensure you the best service or as long as it prescribed according to statutory or legal requirements.

 

5. Feel safe making card purchases

For your security, we will encrypt your data, in particular with the 256-byte SSL (secure socket layer) procedure. This means that the information  passes through a secure connection and that your card details cannot be read by external parties including us.

 

6. Links to other web sites

Waka-mono.com may contain links to other web sites which are in no way connected to waka-mono.com, or the provider. The provider does not control or monitor such third party web sites or their contents. The provider shall not be held liable for the contents of such websites and/or for the rules adopted by them in respect of, but not limited to your privacy and processing of your personal data when you are visiting those web sites.

 

7. Security measures

We have adopted security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorised disclosure or access, and against all other reasons for data processing that do not comply with our Privacy Policy. Nevertheless, TORA cannot guarantee that the security measures adopted for the protection of the web site and for data and information transmission on waka-mono.com will prevent or exclude any risk of unauthorised access or loss of data.

It is advisable that your computer be provided with software devices that protect network data transmission/receipt (such as updated antivirus systems) and that your Internet service provider take appropriate measures for the security of network data transmission (such as, for example,firewalls and anti-spam filtering).

 

8. Your right to access personal data and further rights

You are entitled to obtain, at any time, confirmation from TORA as to whether or not data relating to you is being processed, whether the data is not yet registered, and the communication in intelligible form of the data undergoing processing.

Moreover, you are entitled to receive from TORA information on the source of your personal data; the purposes and way of processing your personal data; the logic involved in any electronic data processing; details of the data controller and of the data processors; the names of the entities and categories of entities to whom your personal data may be disclosed or who may access your personal data, for example, as a data controller or a party so appointed. You can easily find part of the above information in our Privacy Policy. For further information, send an e-mail to privacy@waka-mono.com

You are entitled to obtain any time from TORA;

• the updating, adjustment or, when you have an interest in such, the integration of your personal data;

• the deletion, the transformation into an anonymous form or blocking of your personal data (unlawfully processed), including data which does not need to be stored for the purposes for which it was collected and subsequently processed;

• the confirmation that the operations under letters a) and b) have been reported

(together with the contents of the same) to whom the data was disclosed or disseminated, except when it becomes impossible or if the means used are clearly disproportionate to the right’s protection.

You are entitled to object, in whole or in part:

• for legitimate reasons, to the processing of your personal data, even if it is related to the purposes for which it was collected;

• to the processing of your personal data for advertising or direct marketing purposes or in order to carry out marketing research or commercial communications.

You may freely exercise your rights at any time, provided that you do so in compliance with applicable laws, by sending your request to TORA at the following e-mail address: privacy@wakamono.com. We will reply to you as necessary.