terms and conditions
Hello and welcome to WAKAMONO
Our online store waka-mono.com stocks the entire babywear and womenswear collection.
We strive to make it easy and enjoyable for you to shop at waka-mono.com. It's important to us that you feel safe shopping with us and therefore we ensure you that our site is always secure. We will take reasonable action that your confidential information is kept secure. However unless we have been negligent, we are not liable for any losses arising from unauthorised access by a third party to your confidential information.
waka-mono.com is designed to work best with the latest versions of Internet Explorer, Chrome, Firefox and Safari.
WAKAMONO has a sustainable mind. We are commited to do business according to the highest standards of ethical and enviromental conduct. This means we not only have a high standard for choice of materials, fitting, and detail work, but we also take the responsibility of manufacturing our products under acceptable conditions for both people and the environment.
WAKAMONO supplies from Turkey and Europe. When we choose a supplier to produce our clothing, various issues come into play such as quality, price, logistics, and how they fulfill our requirements for the environment and service conditions, which includes the following supplier requirements:
- compliance with local labour law
- statutory pay and working hours
- the right to organize and bargain collectively
- a ban on child labour
- a ban on discrimination
- a ban on forced labour
- health and safety in the workplace
- compliance with local environmental legislation
All suppliers of garments and other products that bear the WAKAMONO brand commit to our code of conduct.
All products sold under the WAKAMONO brand name are covered by our code of conduct.
TERMS AND CONDITIONS
The access to and use of this web site as well as the purchase of products on waka-mono.com is based on the assumption that these Feneral Terms and Conditions of Use has been read, understood and accepted by you. This website is managed and mantained by Tora Ecological Products Ltd. ( "Provider" ), with registered business address in Kemankes Mah. Rihtim Cad. No: 53 C-12, 34425, istanbul, Turkey with the business registration number in Galata Tax Office as 8550422280.
WAKAMONO may amend or simply update all or part of these General Terms and Conditions of Use. Any amendment or update of the General Terms and Conditions of Use shall be posted for our users on the homepage of waka-mono.com as soon as such amendments or updates have been made and shall be binding as soon as they are published on the website in this section. Therefore, you shoud regularly access this section on the website in order to check the publication of the most recent and updated General Terms and Conditions of Use of waka-mono.com. If you do not agree to all or part of the waka-mono.com's General Terms and Conditions of Use, please do not use or website.
2. Customer care
Request for further information can be made through our customer care or sent to the address: email@example.com, if you need any assistance, go to customer care area, where you will find information on orders, shipping, refunds, and returning products purchased on waka-mono.com, a registration form, tips and other general information on the products and services provided by waka-mono.com. Remember that you can always cpntact the provider by e-mail at firstname.lastname@example.org
3. Payments and returns
Where payment is made by valid credit or debit card, you authorise us to debit your card with the total cost of the products selected (prices are including VAT) and delivery charges. Any refunds made in respect of returns or cancellations will be made to the same card. Where payment has not been made in full, we may cancel your order and/or suspend any further deliveries to you. Please not you need to be 18 years old or over to shop at waka-mono.com
All orders are subject to availability and confirmation of the order price. You will have the opportunity to double check and adjust your order before the final confimation step, so don’t worry if you make a mistake or change your mind about anything.
We will not accept the order and complete the contract until we despatch the products ordered. If there is a problem with your order, e.g. a problem with your credit card or we do not have the products ordered in stock, and we cannot accept the contract, we will contact you by phone, email or letter.
The language of the contract is English and we will sell our collections in Euro (€), British Sterling ( £, for shipments to Britain only) and Turkish Lira (TRY, for the shipments to Turkey only). Based on the selected shipping country, the prices are displayed on waka-mono.com
4. Care instructions
Where a product has care instructions, you must follow these instructions. We are not liable for any loss or damage in the event that the instructions have not been followed.
5. Force majeure
We are not liable to you for any failure or delay to supply or deliver or for any damage or defect to the Products that is caused by any event or circumstance beyond our reasonable control.